Terms and Conditions
Terms of Service
Last updated: September 19, 2026
These Terms of Service ("Terms") govern your use of the Horizon mobile app, the share-link site at share.tractentertainment.com, and related services (together, the "Service"), operated by Tract Entertainment LLC ("we," "us," or "our"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
Section 16 contains a binding arbitration agreement and class-action waiver. Please read it.
1. The Service
Horizon helps you track movies, TV shows, music, and games and share them with friends. Features include your Horizon (watchlist), a diary, ratings and reviews, lists and smart lists, notes, sessions and Live Activities, widgets, streaks, a release calendar and calendar subscription feed, following other members, posts and comments, Clubs, events, direct messages, Common Ground, Flight Plan, and Horizon AI. Some features require a Horizon Pro subscription (Section 5).
We may add, change, or remove features at any time. Catalog information comes from third parties (Section 12) and may be incomplete or wrong.
2. Eligibility and Age
You must be at least 13 years old to use Horizon. When you join, you confirm this — by checking a box or, on supported iOS versions, by letting iOS confirm that your Apple Account is in the 13-or-older age range. If you are under the age of majority where you live, you may use Horizon only with the involvement of a parent or guardian, who agrees to these Terms on your behalf, and, where local law sets a higher age for using online services without parental consent, only with that consent. If we learn that someone under 13 has an account, we will terminate it and delete its data.
3. Your Account
3.1 Creating and securing your account
You start with an anonymous account and secure it at the end of setup with an email and password or with Sign in with Apple. An account that is not secured within 30 days of creation is automatically deleted, along with everything in it. Give us accurate information and keep it current.
3.2 Security
You are responsible for your login credentials and for activity under your account. Tell us promptly at bcusick@tractentertainment.com if you suspect unauthorized use.
3.3 One person, one account
Accounts are personal. Do not share, sell, or transfer your account, or impersonate any person or organization.
4. Your Content
4.1 Ownership
"User Content" is anything you submit — ratings, reviews, posts, comments, notes, lists, Club and event content, direct messages, profile details, and uploaded images. You keep ownership of it.
4.2 License you give us
You grant us a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, adapt (for example, resize or crop images), display, and distribute your User Content to operate, provide, and improve the Service — including showing public content to other members, in feeds, in share-link previews, and in Horizon AI answers to members who follow you. For private content such as direct messages and private notes, the license is limited to storing and delivering it and to safety, moderation, and legal compliance. The license ends when you delete the content or your account, except for content that remains visible to others as described in our Privacy Policy (for example, messages you sent in group conversations), copies in routine backups for a limited time, and content we must keep by law.
4.3 Your responsibility
You are responsible for your User Content. You confirm you have the rights to post it and that it does not violate these Terms, the law, or anyone's rights.
5. Horizon Pro Subscriptions
5.1 Plans and pricing
Horizon Pro is an auto-renewing subscription sold through Apple's App Store, offered as monthly and yearly plans. The price, billing period, and any free trial available to you are shown in the app before you buy, in your local currency, and may include applicable taxes. We may change prices for future billing periods; Apple will notify you as its rules require, and you can cancel before a new price applies.
5.2 Automatic renewal
Payment is charged to your Apple ID when you confirm the purchase. Your subscription renews automatically at the end of each billing period, at the then-current price, unless you cancel at least 24 hours before the period ends. Your Apple ID is charged for renewal within the 24 hours before the current period ends.
5.3 Free trials
If a free trial is offered, it lasts for the period shown at purchase. Unless you cancel at least 24 hours before the trial ends, the subscription converts to a paid subscription and you will be charged. Trial eligibility is determined by Apple and is generally limited to one per Apple ID. If you buy a subscription during a trial, any unused part of the trial is forfeited where Apple's rules provide.
5.4 Canceling
Cancel any time in iOS Settings → [your name] → Subscriptions (or the App Store app). Cancellation takes effect at the end of the current billing period, and you keep Pro until then. Deleting the Horizon app or your Horizon account does not cancel your subscription.
5.5 Refunds
All payments are processed by Apple, and refunds are handled by Apple under its policies. Request one at reportaproblem.apple.com. We cannot issue refunds or access your payment details. If Apple refunds a purchase, Pro access for it ends.
5.6 Restoring and verifying
Use "Restore" in the app to restore a subscription bought with the same Apple ID. We verify subscriptions with Apple, and Pro access ends when Apple reports that a subscription has expired, been refunded, or been revoked.
5.7 What Pro includes
Pro features are described in the app and may change over time; we may add, modify, or remove Pro features. We may also grant Pro access at no charge (for example, to early members or through promotions), and we may end complimentary access with notice. Some features are limited to Pro subscribers — for example, public notes are visible only to other Pro subscribers.
6. Horizon AI
6.1 What it is
Horizon AI is a chat assistant available to Horizon Pro subscribers. Depending on the question, it may run on your device, on Apple's Private Cloud Compute, or through a third-party AI model provider, as described in our Privacy Policy.
6.2 Answers may be wrong
Horizon AI's answers are generated automatically and may be inaccurate, incomplete, or out of date — including release dates, availability on streaming services, cast and credits, and summaries of what your friends think. The assistant is designed to rely on Horizon's own data, but it can still make mistakes. Check anything important before relying on it. Horizon AI is for entertainment discovery only and is not professional, legal, financial, medical, or any other expert advice.
6.3 Your use
You are responsible for what you ask. Do not use Horizon AI to create unlawful, harmful, or infringing content, to try to extract other members' private information, to probe or bypass its safeguards, or to overload it with automated requests. Do not enter sensitive personal information.
6.4 Limits and availability
Horizon AI is subject to usage limits, including limits on how many requests you can send in a short period and overall capacity limits, and it may be slower, unavailable, or paused at times. On-device and Private Cloud Compute features depend on your device, iOS version, and Apple's own limits. We may change, limit, or discontinue Horizon AI.
6.5 Output
As between you and us, you may use Horizon AI's answers for your personal, non-commercial use. Similar questions may produce similar answers for other people, and answers are not unique to you.
7. Community Guidelines
Horizon has zero tolerance for objectionable content and abusive behavior. These guidelines are part of these Terms.
7.1 Not allowed
Do not post, send, or share content, or engage in conduct, that: - harasses, bullies, threatens, or intimidates anyone, or attacks people based on race, ethnicity, national origin, religion, caste, disability, age, sex, gender identity, or sexual orientation; - is sexually explicit, or sexualizes or exploits minors in any way; - is violent or gory, or promotes violence, self-harm, or terrorism; - is defamatory, obscene, or otherwise objectionable; - shares someone's private information without consent, or stalks or doxes anyone; - is spam, a scam, or deceptive, fraudulent, or manipulative; - infringes intellectual property or other rights; or - is illegal or promotes illegal activity.
7.2 Report, block, and mute
From the ••• menu on profiles, posts, reviews, comments, notes, lists, Clubs, events, and conversations, you can Report content or members, and Block or Mute members. Blocking stops that member from following you, messaging you, or seeing your activity where the feature allows; muting hides their content from you.
7.3 How we moderate
We use automated tools — including spam filters that may hide content pending review and automated scanning of uploaded images — together with human review. We review reports and act on violations, including removing content and suspending or banning accounts, typically within 24 hours of a report. We may act without a report and without prior notice when we believe it necessary to protect members or comply with the law, and may report illegal activity, including child sexual exploitation, to the authorities.
7.4 Clubs and events
If you create or run a Club or event, you are responsible for moderating it consistently with these guidelines. We may remove any Club, event, content, or member that violates these Terms. If a Club creator's account is deleted, the Club may remain without them.
8. Other Features
Common Ground. Your partner sees your progress and your shared matches, never the titles you passed on. Starting a new round replaces the open round for both of you.
Calendar feed. Your calendar subscription link contains a private token. Anyone with the link can see the titles in the feed, so keep it private.
Share links. Things you share create public preview pages that anyone with the link can view.
Flight Plan. Flight lengths, lineups, and times are estimates. Flight Plan does not connect to airlines or flight data, and your flights are saved only on your device.
Imports and connections. You are responsible for having the right to import data you upload, and your use of Apple Music is governed by Apple's terms.
9. Prohibited Uses
Do not: - access the Service by unauthorized means or interfere with its servers, networks, or security; - probe, scan, or test its vulnerabilities, or bypass authentication, payment, subscription, or usage controls; - use bots, scrapers, or other automated means to access or collect data without our written permission; - reverse engineer the app, except where the law permits; - misuse Find Friends, contact data, or any feature to harvest information about members; or - use the Service to violate any law or anyone's rights.
10. Intellectual Property
The Service — its software, design, logos, and original content, excluding User Content and third-party material — is owned by Tract Entertainment LLC and protected by law. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for personal, non-commercial purposes. All other rights are reserved. If you send us feedback, we may use it without obligation to you.
11. Apple App Store Terms
Your license to use the Horizon app is also governed by Apple's Licensed Application End User License Agreement (the "Standard EULA," https://www.apple.com/legal/internet-services/itunes/dev/stdeula/). These Terms supplement the Standard EULA; if they conflict, these Terms apply to the extent the Standard EULA allows. You and we acknowledge that: - These Terms are between you and us only, not Apple, and we — not Apple — are solely responsible for the app and its content. - The license is limited to using the app on Apple-branded devices you own or control, as permitted by the App Store's Usage Rules. - Apple has no obligation to provide maintenance or support for the app. - If the app fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the app's purchase price, if any. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app. - Apple is not responsible for addressing any claims by you or a third party relating to the app or your use of it, including product liability claims, claims that the app fails to meet legal or regulatory requirements, and consumer protection or privacy claims. - If a third party claims the app or your use of it infringes their intellectual property, we — not Apple — are responsible for the investigation, defense, settlement, and discharge of that claim. - You represent that you are not located in a country subject to a U.S. government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. government list of prohibited or restricted parties. - Apple and its subsidiaries are third-party beneficiaries of these Terms and, once you accept them, have the right to enforce them against you.
12. Third-Party Services and Data
Horizon displays information from third parties, including TMDB (movie and TV data and images) and streaming availability data from JustWatch provided through TMDB, IGDB/Twitch (games), and the Apple Music catalog (music). This product uses the TMDB API but is not endorsed or certified by TMDB. Trailers and "where to watch" links open third-party sites and apps. Third-party services have their own terms and policies; we do not control them and are not responsible for them. Titles, artwork, and trademarks belong to their owners, and their appearance does not imply endorsement.
13. Termination and Account Deletion
13.1 You
You can delete your account at any time in Settings → Account & Privacy → Delete Account. Our Privacy Policy explains what is deleted and what remains without your name attached. Deleting your account does not cancel a Horizon Pro subscription (Section 5.4).
13.2 Us
We may suspend or terminate your access, with or without notice, if you violate these Terms, if required by law, or to protect the Service or its members. If we terminate your account for a violation, you are not entitled to a refund from us; any refund is at Apple's discretion.
13.3 What survives
Sections that by their nature should survive — including the license for content that remains, intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution — survive termination.
14. Disclaimers
THE SERVICE, INCLUDING HORIZON AI, IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, secure, or error-free, or that catalog information, release dates, streaming availability, or AI-generated answers will be accurate or complete. We are not responsible for content posted by other members; we moderate as described in Section 7 but cannot review everything and do not endorse any User Content. You use the Service at your own risk.
15. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRACT ENTERTAINMENT LLC AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOR HORIZON PRO IN THE TWELVE MONTHS BEFORE THE CLAIM, OR (B) USD $100.
Some jurisdictions do not allow these exclusions or limits, so some of them may not apply to you. Nothing in these Terms limits rights you have under consumer protection laws that cannot be waived.
16. Governing Law, Dispute Resolution, and Arbitration
PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES DISPUTES TO BE RESOLVED BY BINDING ARBITRATION ON AN INDIVIDUAL BASIS AND WAIVES YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION.
16.1 Governing law
These Terms are governed by the laws of the State of Texas, United States, and applicable U.S. federal law (including the Federal Arbitration Act), without regard to conflict-of-laws rules.
16.2 Informal resolution first
Before starting arbitration, email bcusick@tractentertainment.com describing the dispute and give us 30 days to try to resolve it informally.
16.3 Binding arbitration
If we cannot resolve it informally, you and Tract Entertainment LLC agree that any dispute arising from or relating to these Terms or the Service will be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, instead of in court, except as provided in Section 16.6. The arbitration will be in English before a single arbitrator, and judgment on the award may be entered in any court with jurisdiction.
16.4 Class-action waiver
You and we may bring claims against each other only individually, not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims. If this waiver is found unenforceable for a particular claim, that claim alone will be severed and may proceed in court, and all other claims will proceed in arbitration.
16.5 Opting out
You may opt out of this arbitration agreement (Sections 16.3–16.4) within 30 days of first accepting these Terms by emailing bcusick@tractentertainment.com with your name, the email on your account, and a clear statement that you opt out of arbitration. Opting out does not affect the rest of these Terms.
16.6 Exceptions
Either party may (a) bring an individual claim in small-claims court if it qualifies, and (b) seek injunctive or other equitable relief in the state or federal courts located in Texas to protect intellectual-property or proprietary rights. For any matter not subject to arbitration, you agree to the exclusive jurisdiction of the state and federal courts located in Texas.
17. Copyright Policy (DMCA)
We respond to clear notices of alleged copyright infringement under the Digital Millennium Copyright Act.
17.1 Notice
If you believe content on Horizon infringes a copyright you own or control, send our Designated Copyright Agent (Section 17.2) a notice that includes: 1. a physical or electronic signature of the copyright owner or someone authorized to act for them; 2. identification of the copyrighted work; 3. identification of the allegedly infringing material, with enough information for us to find it (for example, the username and the specific post, review, comment, note, list, Club or event content, message, or image); 4. your name, mailing address, telephone number, and email address; 5. a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; and 6. a statement, under penalty of perjury, that the information in the notice is accurate and that you are the owner or authorized to act for the owner.
17.2 Designated Copyright Agent
Copyright Agent — Tract Entertainment LLC Email: bcusick@tractentertainment.com (subject line: "DMCA Notice")
17.3 Counter-notice
If you believe your content was removed by mistake or misidentification, send the Copyright Agent a counter-notice with: your physical or electronic signature; identification of the removed material and where it appeared; a statement under penalty of perjury that you believe in good faith it was removed by mistake or misidentification; and your name, address, and telephone number, with a statement that you consent to the jurisdiction of the federal district court for your judicial district (or, if you are outside the United States, any judicial district in which we may be found) and will accept service of process from the person who filed the original notice. We may then restore the material as the DMCA permits unless the original complainant files a court action.
17.4 Repeat infringers
We will disable or terminate the accounts of repeat infringers in appropriate circumstances.
18. Changes to These Terms
We may update these Terms. We will change the "Last updated" date above and, for material changes, tell you in the app or by email before they take effect. If you keep using the Service after changes take effect, you accept the updated Terms. If you do not agree, stop using the Service and delete your account.
19. General
Entire agreement. These Terms, the Privacy Policy, and (for the app license) Apple's Standard EULA are the entire agreement between you and us about the Service.
Severability. If any provision is unenforceable, the rest remains in effect.
No waiver. Not enforcing a provision is not a waiver of it.
Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.
Notices. We may send you notices in the app or to the email on your account.
20. Contact
Tract Entertainment LLC Email: bcusick@tractentertainment.com Website: https://www.tractentertainment.com